CONTACT US

CONTACT INFORMATION

(Limited to those with addresses in Japan only.)

Phone : 0796-22-7156

Contact by e-mail

Repairment/Maintenance : repair@bagworld.co.jp
Product’s Function/Design and Others : info@bagworld.co.jp

[ATTENTION!] Please be aware before sending an email that we have had incidents where reply emails to yahoo, google and other free e-mails have been unable to send. Should you not receive a reply within 2 to 3 business days, please contact us by a different e-mail or by phone. Also, mobile phones and smartphones may not receive reply e-mails depending on their settings. Please set your account configurations to receive emails from our domain "bagworld.co.jp".

[FYR] Approximation of Repairs (8% tax included)

*The below listed prices are approximation, accordingly the actual amount issued could be different from them*

- Shaft replacement (1 set) JPY3,000 ~
- Wheel replacement (1 piece) JPY1,000 ~
- Zipper replacement (1 set) JPY 3,000 ~
- Fabric damage repair (1 part) JPY2,000 ~

Shipping/Handling Fee

Shipping and handling fee for cash on delivery: Shipping fee + cash-on-delivery charge 1,000yen (Hokkaido / Okinawa Prefectures 1,400yen)

Shipping Fee by Bank Transfer in Advance: Shipping Fee JPY600 (Hokkaido/Okinawa: JPY1,000)
*Please be informed that you will be charged the bank transfer fee*
*Please make payments after confirming the official quoted amount*
*The completed products are supposed to be delivered after confirming your payment to the bank*

ADDRESSEE for Bag Repair

Repair Division, ENDO LUGGAGE CO., LTD.
Motomachi 10-2, Toyooka City, Hyogo Pref., Japan 668-0026

〒668-0026　兵庫県豊岡市元町10-2　修理受付　宛

*Please be informed that you will be charged shipping fee in case delivering bags for repair*
*Regarding overseas requests, we are unable to ship outside of Japan*