In order to promote the protection of personal information, ENDO LUGGAGE CO., LTD. (hereafter, referred to as “the company”) established its Policy for the Protection of Personal Information as follows by building a system wherein all of our employees recognize the importance of personal privacy and will endeavor to protect it.

Management of Personal Information

The company keeps accurate and up-to-date personal information of its customers, and in order to prevent the unauthorized access, loss, corruption, falsification and leakage of such information, takes the necessary measures such as the maintenance of the security system, full equipment for the management system and thorough employee training to implement the safety measures and strictly manages personal information.

Use of Personal Information

The personal information entrusted to us by our customers will be used by us in contacting them, in giving them information about our business operations, in replying to any questions and for sending them email and documents.

Prohibition of disclosure and provision of personal information to third parties

We diligently manage the personal information entrusted to us by our customers, and will not disclose such information to a third party, except in the following cases.

  • If we have the consent of the customer
  • If the personal information has to be disclosed to a supplier consigned by the company to carry out tasks in order to provide the services that are requested by the customer
  • If disclosure is necessary based on laws and regulations

Safety Measures for Personal Information

The company has taken all possible security measures to ensure the accuracy and safety of personal information.

Requests of the Person Providing the Personal Information

If the customer has a query regarding their own personal information, or if they wish to correct or delete such information, we will respond to such requests after confirmation with the person in question.

Compliance and Review of Laws, Regulations and Standards

The company will comply with the applicable Japanese laws and regulations and standards with respect to the personal information that it holds, and will review and revise the contents of its privacy policy, whenever appropriate.


If you have any inquiries regarding the company’s handling of personal information, please contact the following.

Motomachi 10-2, Toyooka,
Hyogo Pref., Japan
TEL.+81 796 22 7156