Contact Us



(Limited to those with addresses in Japan only.)

Phone : 0796-22-7156

[ATTENTION!] Please be aware before sending an email that we have had incidents where reply emails to yahoo, google and other free e-mails have been unable to send.
Should you not receive a reply within 2 to 3 business days, please contact us by a different e-mail or by phone.
Also, mobile phones and smartphones may not receive reply e-mails depending on their settings.
Please set your account configurations to receive emails from our domain "".

[FYR] Approximation of Repairs (8% tax included)

*The below listed prices are approximation, accordingly the actual amount issued could be different from them*

- Shaft replacement (1 set) JPY3,000 ~
- Wheel replacement (1 piece) JPY1,000 ~
- Zipper replacement (1 set) JPY 3,000 ~
- Fabric damage repair (1 part) JPY2,000 ~

Shipping/Handling Fee

Shipping and handling fee for cash on delivery
Shipping fee + cash-on-delivery charge 1,000yen (Hokkaido / Okinawa Prefectures 1,400yen)
Shipping Fee by Bank Transfer in Advance
Shipping Fee JPY600 (Hokkaido/Okinawa: JPY1,000)
*Please be informed that you will be charged the bank transfer fee*
*Please make payments after confirming the official quoted amount*
*The completed products are supposed to be delivered after confirming your payment to the bank*


Current Deposit: No. 2100771
Toyooka Branch Office, Sumitomo Mitsui Banking Corporation

三井住友銀行 豊岡支店
当座預金 No2100771 エンドーカバン(カ

ADDRESSEE for Bag Repair

Repair Division, ENDO LUGGAGE CO., LTD.
Motomachi 10-2, Toyooka City, Hyogo Pref., Japan 668-0026

〒668-0026 兵庫県豊岡市元町10-2 修理受付 宛

*Please be informed that you will be charged shipping fee in case delivering bags for repair*
*Regarding overseas requests, we are unable to ship outside of Japan*